Heartbeat Monitoring for rapid response

For 17 years, Digital Tsunami has hosted the websites (and email) of clients on five continents, in data centres across the globe.

With the duplication of international backbones, the geographic location of a data centre is not as critical as it once was. For instance, in 1999, to maximise performance for the domestic and international markets of Heineken China, we had to host the site on servers in both Boston and Beijing.

Our current private cloud hosting is an exceptionally robust solution, but the monitoring, maintenance and technical support we provide, is significantly aided by our constant vigilance in assessing the state of the online presence from a multiplicity of perspectives.

The most basic form of analysis is ‘heartbeat monitoring‘, confirming that a site is resolving to a server.

Using an offsite analytical tool which monitors our sites every 120 seconds, we have independent confirmation that sites are up. Support personnel have access to visual monitoring on desktops and handheld devices. An email notification is generated if a domain does not respond.

The reasons why a site may be down, can range from a client domain which has expired, a scheduled software upgrade or maintenance session, or a rare hardware failure.

As in the above graphic, a series of one hour blocks show five domains over a period of 24 hours. The green is uptime and the short red period reflects the propagation of a domain, as it was upgraded from an old Windows site on one private cloud to a new Linux site on a separate cloud. Even service interruption is practically unavoidable when delegating a domain, we work hard to minimise the disruption, in this case to just ten minutes.

Digital Tsunami also offers a wide range of web-hosting benefits including:

  • anti-spam
  • anti-virus
  • content caching
  • database backup
  • database optimisation
  • firewall white and blacklist maintenance
  • Google Analytics (statistics) integration
  • onsite and offsite server and website backup

View more information on web hosting or WordPress hosting or download our datasheet.

If you are interested in discussing your brand’s hosting requirements, please contact us.

From Our Clients

Quotation Mark

With a brief timeline to ensure we had a web presence and launch coinciding with our 10 year anniversary, Digital Tsunami delivered. On time. On budget. Great Effort!

Grant C. Duff
Head of Marketing
Sydney, NSW, Australia
Solvay Pharmaceuticals
Quotation Mark

Central to the development process is Digital Tsunami’s thorough understanding of the project needs, clear and constant communication, and creative, innovative and meticulous approach to delivering solutions.

Sharon Don
General Manager, Products and Services
Sydney, NSW, Australia
Personal Broadband Australia
Quotation Mark

This is fantastic. Thank you. I really appreciate all the work you have done for us!

Marietta Courtney
Principal
Sydney, NSW, Australia
Cameragal Montessori School
Quotation Mark

When I need a comprehensive online strategy and innovative solutions to achieve results for an important client, Andrew is the only person I need to call.

Sean Aley
Director
North Sydney, NSW, Australia
Said Studio
Quotation Mark

.. accurately interpreted the project brief and the outcome was a piece of cost effective quality work.

Lawrence Sank
Product Marketing Manager - Mobile Broadband
Sydney, NSW, Australia
Personal Broadband Australia
error: We appreciate that you value our content. You are welcome to link to this page, but content is copyright protected.